A Complete Guide of GeM Portal Registration in 2025

In today’s digital era, government procurement in India has been revolutionized by the GeM Portal registration– a one-stop platform for buying and selling goods and services online with government departments. Whether you’re a manufacturer, service provider, or trader, registering on the GEM Portal opens a world of business opportunities with central and state governments.

Table of Contents

What is the GEM Portal?

The Government e-Marketplace (GEM Portal) is an online platform launched by the Government of India in 2016. Managed by the Ministry of Commerce and Industry, the GEM Portal facilitates the procurement of goods and services required by various government departments, organizations, and public sector units (PSUs).

Key Highlights of GEM Portal 2025

Transparent & efficient procurement process
Seamless online registration for sellers & buyers
Catalog-based product listing
Reverse auction & bidding facilities
Secure payment process through integration with PFMS

Why to Register on GEM Portal?

GEM Portal Registration offers various benefits for both sellers and buyers: –

For Sellers: –

Access to Government Buyers: Reach thousands of verified government departments and PSUs.
Transparent Platform: Eliminates middlemen and encourages fair competition.
Nationwide Market: Tap into a vast market with procurement needs in bulk.
Secure Payments: Guaranteed timely payments via the GEM Portal ecosystem.
Ease of Doing Business: Simplified procedures and reduced paperwork.

For Buyers (Government Departments/PSUs):

Wide Selection: Access to a variety of products and services at competitive prices.
Efficiency: Reduces procurement time and ensures transparency.
Integrated Systems: PFMS integration ensures secure and fast payments.

Eligibility for GEM Portal Registration

For Sellers

Any of the following entities can register on GEM Portal

Proprietorship Firms
Partnership Firms
Private Limited Companies
Limited Liability Partnerships (LLPs)
Public Limited Companies
Trusts & Societies (eligible for certain categories)
Startups & MSMEs

For Buyers:

Central Government Departments
State Government Departments
Public Sector Undertakings (PSUs)
Autonomous Bodies & Statutory Bodies
Local Bodies & Panchayati Raj Institutions

Documents Required for Seller on GEM Portal Registration

PAN Card
Aadhaar Card of authorized person
Business Registration Certificate (COI/GST Certificate/ MSME Certificate)
Bank Account Details (with IFSC Code)
Address Proof
Email ID & Mobile Number (linked with Aadhaar)
Income Tax Return (ITR) of last financial year (in some cases)

GEM Portal Registration Process for Sellers in 2025

Step 1: Visit the Official GEM Portal

Go to the official website –https://gem.gov.in/

Step 2: Click on “Sign Up”

Select “Seller” and proceed with the registration.

Step 3: Fill Business & Contact Details

Provide business information, contact details, and nature of your business.

Step 4: Verification & OTP

Verify your mobile number and email with OTP authentication.

Step 5: Upload Required Documents

Upload PAN, GST, and business documents.

Step 6: Bank Account Verification

Add your bank account details for payment processing.

Step 7: Complete Registration & Approval

Once verified, your GEM Portal Registration will be approved, and you can start listing products/services.

Types of GEM Portal Registrations

#1- OEM (Original Equipment Manufacturer) Registration

For manufacturers wanting to list their products.

#2 Reseller Registration

For traders, distributors, and resellers of OEM products.

#3- Service Provider Registration

For service providers offering IT, manpower, consultancy, etc.

#4 Product Listing on GEM Portal

After successful registration, sellers can list products/services with the following details:-

Product Name & Description
Product Specifications & Features
Pricing & Delivery Details
Warranty Information
Images &Catalogs

Note: All listings are subject to GEM Quality Standards and Product Specification Guidelines.

GEM Portal Fees & Charges in 2025

Buyers: Government departments, PSUs, and other authorized entities have not to pay any registration fee.
Sellers: Businesses, manufacturers, service providers, and individual entrepreneurs incur fees based on their type and turnover.

Caution Money Deposit:

Seller Turnover less than ₹1 Crore: ₹5,000/-
Seller Turnover between ₹1 Crore and ₹10 Crores: ₹10,000/-
Seller Turnover more than ₹10 Crores: ₹25,000/-

Validity of GEM Portal Registration in 2025

Once registered, sellers need to maintain compliance and keep documents updated. GEM may deactivate accounts for non-compliance.

GEM Portal Compliance & Guidelines

Sellers must adhere to GEM’s compliance norms:

Timely Delivery of Goods/Services
Quality Standards & Certification
Tax Compliance (GST, PAN, etc.)
Anti-corruption & Transparency Norms

Benefits of GEM Portal Registration for MSMEs & Startups

Access to special categories with relaxed norms
Exemption from EMD in bidding (for registered MSMEs)
Support for product listings under Startup India Program
Direct visibility with government buyers

Common Mistakes to Avoid in GEM Portal Registration

Incomplete or incorrect document uploads
Providing false information on products/services
Ignoring updates on GEM notifications or tenders
Missing deadlines for bid submissions

How to Update Details on GEM Portal?

Sellers can log in to their GEM account and update business details, bank accounts, or Online Grievance Redressal Portal

Latest Updates on GEM Portal (2025)

New Features Introduced

a) AI-Based Bid Matching System

AI-powered tool for personalized bid alerts.
Enhances seller participation by simplifying bid searches.

b) Auto Verification of Documents

Real-time verification through integration with GST, PAN, and Udyam databases.
Faster approval with minimal manual intervention.

c) Unified Vendor Assessment Module

Single-window assessment with a transparent scoring system.
Simplified for MSMEs and Startups.

d) Dynamic Pricing Dashboard

Real-time competitor price analysis.
Helps sellers set competitive prices.

e) Integrated Grievance Redressal Mechanism

Online ticketing for disputes.
Real-time grievance tracking with chatbot support.

GEM Mobile App Highlights (2025 Version)

a) Mobile Seller Dashboard Access

Manage listings, bids, and orders on the go.
Instant alerts for key updates.

b) E-Auction Participation via Mobile

Participate in reverse auctions securely.
Login via OTP and biometrics.

c) In-App Document Upload & Verification

Upload and verify documents directly.
Reduces registration delays.

d) Mobile Grievance Submission

Raise tickets and check status.
Access instant chat support.

Important Policy Changes in 2025

a) Mandatory Vendor Assessment for Bids Above ₹50 Lakhs

Mandatory assessment for high-value bids.
Online assessment ensures reliability.

b) Revised Performance Security Deposit Norms

Reduced to 1% of contract value for MSMEs.
Eases financial pressure.

c) Compulsory Compliance with Quality Standards

Mandatory compliance certificates (BIS, ISO, etc.)
Auto-check linked to product categories.

d) Enhanced Payment Timelines for Sellers

Payments to be made within 10 days post-order acceptance.
Penalties for buyer delays.

e) Startup Runway 2.0

Dedicated support for startups.
Bid opportunities with relaxed experience norms.

Frequently Asked Questions on GEM Portal Registration

1.What is GEM Portal and how does it work?

The GEM Portal (Government e-Marketplace) is an online procurement platform where government buyers and registered sellers meet for the purchase of goods and services through a transparent process.

2.Who is eligible to register on GEM Portal?

Any Indian business entity -manufacturers, traders, service providers, MSMEs, and startups- can register as a seller on GEM. Government departments and PSUs register as buyers.

3.Is GST mandatory for GEM Portal registration?

Yes, GST registration is required for seller registration on the GEM Portal, except in certain exempt categories like artisans or government-registered cooperatives.

4.What documents are needed for GEM Seller Registration?

PAN Card
GST Certificate
Business Registration Proof
Bank Account Details
Aadhaar of Authorized Signatory

5.How do I register as a seller on GEM Portal?

Visit https://gem.gov.in/, click “Sign Up” as Seller, fill in the required details, upload documents, and complete the profile for successful registration.

6.Is GEM Portal Registration free of cost?

Yes, registration is free. However, transaction charges or annual fees may apply after crossing specific turnover limits on the platform.

7.What is the difference between OEM and Reseller in GEM Registration?

OEM (Original Equipment Manufacturer): Manufactures and sells its own products.
Reseller: Sells products made by OEMs with proper authorization.

8.Can service providers register on GEM Portal?

Yes, GEM allows service providers like manpower agencies, IT services, transport providers, etc., to register and offer services to government buyers.

9.Is GEM Portal open for Startups and MSMEs?

Yes, startups and MSMEs can register and leverage the Startup Runway on GEM for direct government procurement opportunities without prior experience.

10.What is Vendor Assessment in GEM Portal?

Vendor Assessment is a mandatory evaluation of seller credentials by GEM’s third-party agency to ensure product/service quality, applicable to OEMs and select sellers.

11.Is Vendor Assessment compulsory for all GEM sellers?

No, it’s mandatory mainly for OEMs and specific categories. Resellers may require it only if specified under GEM rules.

12.Is BIS certification required for GEM product listing?

If your product falls under mandatory BIS certification categories, you must obtain BIS approval before listing on GEM Portal.

13.How to list products or services after GEM Registration?

After logging in, navigate to “Add New Offering,” enter product or service details, upload specifications and pricing, and publish the listing on the GEM Marketplace.

14.Should GEM product prices include GST?

Yes, all product and service prices listed on GEM must be GST-inclusive as per GEM Portal guidelines.

15.Can foreign companies register on GEM Portal?

Foreign companies must have an Indian subsidiary or authorized Indian partner with valid PAN and GST registration to register as a seller on GEM.

16.Does GEM Registration have an expiry date?

GEM registration is valid indefinitely if the account remains active and the seller complies with all applicable GEM policies and annual subscription fees.

17.How to update my profile information on GEM Portal?

Login to your GEM account, go to “Profile Update,” make necessary changes, and submit for verification. Some changes may require approval from GEM authorities.

18.How can sellers track orders and payments on GEM?

Sellers can monitor order processing, dispatches, delivery, and payment status directly from the seller dashboard in their GEM account.

19.How to contact GEM support for registration queries?

You can reach the GEM Helpdesk at https://gem.gov.in/contactUs or use the GEM customer support number for immediate assistance